Privacy Policy
This policy explains how Drainage Southampton collects, uses, and protects information when you contact us or use this website.
Information we collect
When you contact us by phone or email, we may collect your name, contact details, address, and details of the drainage issue you're reporting, so that we can respond to your enquiry.
How we use your information
We use the information you provide to respond to enquiries, arrange call-outs, and provide quotes. We do not sell or share your information with third parties for marketing purposes.
Data retention
We retain contact and job information for as long as reasonably necessary to provide our services and meet our legal and accounting obligations.
Your rights
Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at info@drainagesouthampton.co.uk.
Cookies
This website uses only essential functionality and does not use tracking or advertising cookies.
Contact us
If you have questions about this policy, contact us at 0800 195 6344 or info@drainagesouthampton.co.uk.
Last updated: July 2026.